Return Policy

Eligible products may be returned within 30 calendar days after delivery. To qualify for a return, the item must be unused, in its original condition, and returned with its original packaging when reasonably possible.

How to Request a Return

Contact service@averlomia.com with your order number, the item you wish to return, the reason for the request, and photos or videos where relevant. Our support team will confirm return eligibility before you ship the package.

Return Address

Room 233, 4-1, No. 2 Huayi Road, Qixinggang Subdistrict, Yuzhong District, Chongqing, China

Return Shipping Cost

Customers are responsible for return shipping costs for preference-based returns. If an item arrives damaged, defective, incorrect, or materially different from the product description, we will provide an appropriate replacement, refund, or return solution at no additional cost to the customer.

Refund Timing

Approved refunds are issued to the original payment method within 5-10 business days after the returned item has been received and inspected. Your bank or payment provider may require additional time to post the refund.