Contact Us
Customer Care
If you have questions about an order, a product, shipping, returns, payments, or store policies, contact us by email. For order-related requests, please include your order number and the email address used at checkout.
Legal Company: Chongqing Yuyushui Technology Co., Ltd.
Business Address: Room 233, 4-1, No. 2 Huayi Road, Qixinggang Subdistrict, Yuzhong District, Chongqing, China
Customer Support: service@averlomia.com
Service Hours: Monday to Friday, 9:00 AM - 6:00 PM (UTC+8)
If an item arrives damaged, defective, incomplete, or incorrect, include clear photos or videos of the item, packaging, and shipping label so we can review the issue efficiently.
We aim to respond to customer inquiries within 1-2 business days.