FAQ

Who operates this website?

Chongqing Yuyushui Technology Co., Ltd. operates Averlomia. Business address: Room 233, 4-1, No. 2 Huayi Road, Qixinggang Subdistrict, Yuzhong District, Chongqing, China. Customer support: service@averlomia.com.

How long does order processing take?

Orders are typically processed within 1-3 business days after payment is confirmed.

How long does delivery take?

Estimated delivery time is 7-12 business days after dispatch. Tracking information is sent by email after shipment.

Do you offer free shipping?

Free standard shipping is available on orders over $45. Shipping fees for orders below that threshold are shown at checkout when applicable.

How do returns work?

Eligible products may be returned within 30 calendar days after delivery. Return address: Room 233, 4-1, No. 2 Huayi Road, Qixinggang Subdistrict, Yuzhong District, Chongqing, China. Contact service@averlomia.com before shipping a return so we can match it to your order.